Job Role: Crypto Exchange Operations Manager
CBX, a multinational crypto exchange dedicated to providing users with safe and professional digital currency trading solutions is seeking for someone who can constantly push themselves to think out of the box and not be afraid to take a challenge while creating exciting new paths in a rapidly growing industry.
- Strategically working towards the exchange’s business goals by planning and implementing online and offline communication activities to increase traffic (Volume, Users, Transaction)
- Managing and maintaining the exchange website
- Work closely with various internal and external partners (including shareholders,
engineers, sales, marketing, regulators, programmers and auditors) in different regions and offices
- Maintaining internal operations of the exchange
- Undertake regular financial reviews and implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
- Constantly look for ways to improve customer service and support.
- Respond and resolve customer queries and issues within 24 hours and in accordance with company policies/guidelines
- Fluency in Chinese and English
- Attention to detail with excellent communication skills and patience
- Able to troubleshoot and discover answers quickly and effectively
- Experience and knowledge of Cryptocurrencies, Blockchain and trading
- Previous experience in crypto exchange is a bonus
Work Location: UAE
Type: Full Time
For applications, please send your resume to firstname.lastname@example.org.